Contact Blue Mountain Loans
Our support team is here to help with applications, account management, and payment questions.
How to Reach Us
Phone Support
Mailing Address
PO Box 11781, Santa Rosa, CA 95406
Contact Blue Mountain at least 3 business days before your due date to request a deferral or payment plan. Do not wait until after a missed payment.
Send Us a Message
Blue Mountain Loans Common Questions
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APR, loan amounts, credit requirements, bankruptcy policy
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Apply Now — It's FreeBlue Mountain Loans Customer Support Guide
Blue Mountain Loans customer service operates Monday through Friday from 8:00 AM to 8:00 PM Central Standard Time. Support is available by phone at (833) 289-6600 and by email at [email protected]. The team handles application status inquiries, payment questions, deferral requests, refinancing eligibility, and account management.
Response times: Phone calls during business hours are typically answered within a few minutes. Email responses are provided within 1–2 business days. For urgent payment-related matters, always call rather than email to ensure your issue is addressed before any due dates.